Learn from our Experts

Masterclasses

Wednesday 5th May 2021

Learn from the experts and attend masterclasses that have been designed to help you with your business.  These hands on sessions will allow you to ask questions and get practical outcomes relevant directly to your business needs.

Masterclasses are free for anyone attending the 2021 Caravan Industry National Conference or the Future Leaders Forum, however spaces are strictly limited, so get in quick and make sure you secure spot by registering yourself now!

Click the topics below to find out more and register your interest.

Morning Sessions: 11.30am – 1pm

Maintaining a safe workplace is the most important responsibility of any employer. With industrial manslaughter offences now in place in Queensland, ACT, Victoria and the Northern Territory, and other states considering introducing it, now more than ever it is important for employers to think about their safety obligations.

Join us for a 90 minute interactive masterclass and learn or update your knowledge about safety law, and how to prevent accidents or injuries occurring.

This masterclass will cover:

  • What does safe “so far as is reasonably practicable” actually mean
  • Safety obligations for Directors and Managers – what does exercising “due diligence” or taking “reasonable care” mean
  • How to take steps to monitor the mental and physical health of workers and how to ensure the conditions at the workplace fulfill and maintain the prevention of illness and injury
  • Changes to the law – including “industrial manslaughter”
  • How to address and manage the risks in your business

This masterclass will be relevant to all business types.

Every business can be a target! Security breaches have increased by 67% year on year and 60% of SME’s that experience a breach go out of business within 6 months.

These sessions will guide attendees on how to take simple steps to significantly decrease their cyber risk. You will also have the opportunity to ask questions and you will be guided through the steps to sign up your business for online cyber awareness training.

This masterclass will be relevant to all business types.

This masterclass will run in both the morning and afternoon time slots and will be same session. 

Before you sell a caravan you will have promoted it and entered a contract for that sale. There are common mistakes in both of these areas that can expose you to risk regardless of the quality of the caravan you sell.

This presentation will discuss several of these mistakes and teach you how to avoid making them yourself.  The small amount of time it takes to fix these errors now could save you a great deal of time, costs, and reputational damage over the next few years!

This masterclass will be relevant to Dealers, Retailers and Manufacturers.

There will be a follow on session from this at 1.30pm “Major vs Minor..”, it is beneficial to register for both as they complement each other. 

In this year’s session, David Jones and Jarrod Walls will provide Tips, tricks, and development updates for users of all levels in the first half.

The second half of the session will cover RMS MultiBAR and rates.

This masterclass will be relevant to Caravan Park businesses who use, or intend to use, the RMS product.

In these two workshops, you will learn everything you need to know about how to make professional video content on your phone. In part 1 we will be showing you how to plan and shot your videos.

  • Understanding the reasons you need video
  • The 5 questions to get the right video
  • Accessories and which ones you might need
  • How to capture video like a pro
  • How to become a visual storyteller

This masterclass will be relevant to all business types.

There will be a follow on session from this at 1.30pm, it is beneficial to register for both as they complement each other. 

Afternoon Sessions: 1.30pm – 3pm

Dometic provides solutions for mobile living in the areas of Climate, Hygiene & Sanitation, Food & Beverage, Power & Control and Safety & Security, and is a specialist provider to the Australian RV market.

This is your opportunity to have your questions answered and to learn more about Dometic products.

This free interactive session provides a unique opportunity for manufacturers, dealers and repairers as you are taken on a journey through the Dometic range, as well as being able to obtain technical advice.

This masterclass will be relevant to Dealers, Retailers and Manufacturers.

Please note this is also perfect for technical, repair and sales staff.  Even if you are not intending to send staff to the main Conference this is a complimentary event which you should be sending your key staff to.

It is important that customers receive adequate insurance coverage for what will be in some cases the second or third largest purchase a family will ever make in a lifetime.  See behind the scenes how easy it is to provide an insurance solution for your retail customers in a start to finish online system.  This masterclass will also highlight the different product coverages and support which are available to make offering insurance a sensible adjunct to the sale process, while also demonstrating the support for industry development and marketing through the close working relationship with Caravan Industry Association of Australia.

This masterclass will be relevant to Dealers, Retailers and Manufacturers.

Join the NewBook masterclass to discover tips and tricks on maximising your revenue, productivity, automation, self-service tech, marketing, and more! Whether you’re a beginner or a long time user, you’re guaranteed to learn new ways you can level up your business and simplify your operations with our features and tools. Plus, get a sneak peek into our upcoming development for 2021.

This masterclass will be relevant to Caravan Park businesses who use, or intend to use, the Newbook product.

This session will begin with a discussion of some real cases as examples to help you judge whether a warranty claim is for a major failure or not and will then have a substantial time for you to raise your own questions to receive advice from a lawyer.

This is a great opportunity to get some free advice on any legal questions you are currently facing, or to ask any questions you have from the Avoidable Headaches presentation earlier in the Conference.

This masterclass will be relevant to Dealers, Retailers and Manufacturers.

This is a follow on session from this at 11.30am “Avoidable Headaches..”, it is beneficial to register for both as they complement each other. 

Every business can be a target! Security breaches have increased by 67% year on year and 60% of SME’s that experience a breach go out of business within 6 months.

These sessions will guide attendees on how to take simple steps to significantly decrease their cyber risk. You will also have the opportunity to ask questions and you will be guided through the steps to sign up your business for online cyber awareness training.

This masterclass will be relevant to all business types.

This masterclass will run in both the morning and afternoon time slots and will be same session.

This is part 2 of showing you how to make amazing videos only using your smartphone. This part is all about editing your videos with a professional editing app. There will be a prize in this session too.

  • How to look confident on camera
  • What a professional edit app looks like
  • Where do you get royalty-free music
  • How to add your branding into videos
  • LIVE editing demonstration

This masterclass will be relevant to all business types.

This is a follow on session from “Planning and filming..” it is beneficial to register for both as they complement each other. 

Join the G’Day team for an exciting partnership announcement and an update on upcoming activities (limited to G’Day parks).

This masterclass is an invite only session, registrations are managed by G’Day, please contact their team for more information.