Online Conference Agenda
This is a fantastic opportunity for training and education for everyone in the caravan & camping industry.
Caravan Park Agenda
Note: There will be a break between each session – sessions will not go the allotted time on the program. All times are AEST.
10.00am
An update on some of the exciting upcoming initiatives
Stuart Lamont, Caravan Industry Association of Australia
11.00am
LIVE: Q+A with the Assistant Minister for Regional Tourism
Senator the Hon Jonathon Duniam, Assistant Minister for Regional Tourism
2.00pm
LIVE: RMS Masterclass will focus on rate manager, dynamic pricing, guest portal and our new and improved housekeeping portal (plus anything else we can squeeze into 90 minutes)
RMS
5.00pm
LIVE: Industry Drinks
Social drinks and catch-up via Zoom.
10.00am
LIVE: Economy – What can human behaviour (and data) tell us about the economy, business and ourselves ?
Dean Pearson, NAB
12.30pm
The Latest in Caravan Customer Consumer Research
Hugh Fitzpatrick, Caravan Industry Association of Australia
2.00pm
LIVE: Hospitality Insights will last 45 minutes and include a panel of industry partners talking about industry insights and what to expect in the next 12 months
RMS
3.30pm
LIVE: Masterclass: Filming for online videos using your smartphone (Masterclass)
Wes Allen, Tap Edit Go
5.00pm
LIVE: Industry Drinks
Social drinks and catch-up via Zoom.
11.00am
How a customer data platform (CDP) is giving the Caravan Industry Association of Australia a competitive edge
Kristy Malik, Lexer
1.00pm
LIVE: The importance of Australian Standards in caravan park operations
Mark Shipton, Caravan Industry Association of Australia
2pm
LIVE: RMS Marketing will introduce our new IBE as well as discuss UI, best practices, triggered correspondence and our EDM module over 45 minutes
RMS